HydraWell collects and processes a range of information about you which includes:
Data is stored in a range of different places, including our Customer Relationship Management System, contracts database, marketing/mailing lists and email system.
We will occasionally contact you with information about our Company and the products and services that we provide. You can stop receiving this information, at any time, by either using the unsubscribe feature in each electronic message or by contacting us directly at firstname.lastname@example.org
HydraWell needs to process data for the following purposes:
Your information will be shared internally with HydraWell Staff, if access to the data is necessary for performance of their roles and, where necessary, competent public authority, government, regulatory or fiscal agency where it is necessary to comply with a legal or regulatory obligation to which HydraWell is subject to. In all circumstances the data will be subject to confidentiality arrangements.
HydraWell have implemented a number of operational controls and internal policies to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the performance of their duties.
Any data that may be transferred outside of the European Economic Area will be protected by appropriate Transfer Safeguards, which guarantee an adequate level of data protection wherever your data is physically kept.
Where we engage third party suppliers to process data on our behalf, we do so on the basis of written instructions, ensuring the third party has implemented appropriate technical and organisational measures to ensure the security of data.
HydraWell will hold data for the duration of our contractual relationship with you and for a period of 5 years thereafter, as set out in a retention policy.
In cases where data is held for a longer period of time, where there is a legal or regulatory reason to do so, data will be deleted when it is no longer required for the legal or regulatory purpose it was held for.
As a data subject, you have a number of rights, as follows: